Built by an OTT Manager who actually had to run them.
It starts in Kingston, Jamaica.
The idea was simple. Be the first to bring a video streaming app with a focus on local sports to the Caribbean. All I had to do was acquire the local streaming rights then launch and manage the platform. I said "how hard could that be" and jumped all-in.
I quit my job and invested my savings. I was terrified of failing so I planned every step.
It was a disaster.
“People actually doing a bunch of useless work”
“It’s a tiresome project that doesn’t scale well”
“Really hard to get any solid info on operations”
“We’re mostly doing manual monitoring”
FIRST WORKFLOW LIVE IN 14 DAYS.
FULL OPERATION IN 6 WEEKS.
Your first workflow goes live inside two weeks. Your full managed operation inside six. No engineers pulled off your roadmap.
We map your workflows, find the automation wins, and put a dollar figure on what manual ops costs you today.
Your highest-impact workflow goes live first — support, monitoring, or win-back — while we design the rest around your stack.
We build and stress-test every remaining flow against real traffic, real tickets, and real failure modes — your team in the loop.
Full handover, team trained, monitoring live. Heartbeat runs your operations — you just watch the numbers move.