Automate OTT Workflows. Keep the Human Touch.
.svg)
Let Heartbeat Media handle the tech lift. We connect your data, build AI agents, then launch them into the tools you already use. Choose presets or go custom, all with white-glove support.
The Cost of "Business as Usual"
“Our best people are too expensive to be doing this.”
“If a key player leaves, the process breaks.”
“New protocols feel like a logistic nightmare.”
“Our workday is consumed by reacting to tickets.”
Customer Interaction with Our AI Agents
“I was surprised and pleased to receive your very thoughtful and detailed reply … I honestly wasn't expecting it"
Sincerely,
A subscriber who had no idea they were talking to a Heartbeat Agent.
Let Heartbeat build & launch AI agents throughout your operations workflow.
Scale your top performers
.svg)
Turn your team’s expertise into a always-on resource that tackles the hard questions before they hit your inbox.
Clarity that keeps pace with your growth
As your vendor list expands, our platform filters the noise to deliver high-signal intelligence directly to your morning briefing.
Zero friction, zero tab-switching
Stay inside your favourite apps to ensure your team never has to abandon their workflow to find an answer.
From Integration to ROI in four deliberate steps.
Launch with Proven Workflows
Select from a library of tested workflows and let us handle the technical heavy lifting.
Architect for ROI
Once live, we move beyond generic mapping to refine your specific inputs, ensuring every automated action moves the needle on your bottom line.
.svg)
Deepen the Context
As your ROI grows, we continue to learn the nuances of your business so that every output remains indistinguishable from your brand’s best human work.
.svg)
Compounding Intelligence
The result is a system that doesn't just stay accurate, it actually gets sharper with every data point, evolving alongside your company.
The Heartbeat
Media standard.
To ensure quality is not sacrificed for speed, all AI-generated responses will be subject to checkpoints for human review, weekly feedback loops, and deep-dive sessions to review context and accuracy.
Built by an OTT Manager who actually had to run them.
After a decade of managing the friction between vendors and clients, I built Heartbeat Media to solve the chaos I lived through, creating a system that integrates with your existing tools rather than forcing you to replace them.
I didn’t just compete with regional telcos; I built a my own streaming platform that outpaced them on a shoestring budget, eventually scaling to over 100k subscribers.
Today, I manage a portfolio of OTT platforms using these exact frameworks. It’s a workload that I’ve perfected to replace operational chaos.