Get back to leading your version of:
We plan, coordinate, launch, manage and optimize so you don’t have to.
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This stuff is hard.
We've managed and launched video services for 10 years. We’ve seen first-hand just how hard it can be to deal with the constant meetings. To learn the technical jargon. To be more innovative. To action the mountains of data.
And we’ve learned there is no “secret sauce”.
Heartbeat Media is A-Z
We put owners back in the leadership chair.
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When something breaks and it will. We will be the first to get the call or the people to provide support in-time for the next critical event.
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If you failed as much as us. You would find a way to make things go faster too. We do not promise to have the best idea. We only have tested a lot of the bad ones.
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What is the biggest challenge with video streaming apps? It is keeping customers engaged. That means keeping the app fresh and adapting the experiences to what works for them.
The analytics
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Some of our (shareable) work
Read what happens when we work together. While saving costs and dodging months of trial and errors.
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The most common issues by our customers
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Some details on our services
We calm the fire then handle the annoying, boring, and design stuff. Plus more. Just ask.
Focus on what matters most to you. In this process we will understand you, your team, and your customers dream and wants. Then we begin sliding into where we are needed most.
Confirm the scope and goals.
Speed up the work with the right people handling the daily support.
Develop a premium experience and design.
Organize content, review a lot, and check the boxes for launch.
Review, re-test, re-communicate, repeat.
We remove the hassles of the day-to-day.
Whether with the in-house team or hand-in-hand with you. We engage your viewers and handle the burning hot pains. We want to give you the freedom to focus on the big picture. You point and our team of experts go.
Manage your content and live events? Check.
Handle the meetings with vendors? Check.
Monitor user data and help with churn? Check.
About us
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It starts in Kingston, Jamaica.
The idea was simple.
Be the first to bring a video streaming app with a focus on local sports to the Caribbean. All we had to do was acquire the local streaming rights then launch and manage the platform. We said "how hard could that be" and jumped all-in.
We quit our jobs and invested our savings. We were terrified of failing and we planned every step.
It was a disaster.
People couldn't use our payment system, the streams crashed, nothing went the way we expected. It took us 4 months of trial and error to build a small tribe of people to trust and subscribe to us.
Fast forward 2 years later and a lot of testing - we had built the largest sports audience in the market. Out preformed legacy television providers with the same content, and then sold our platform.
We learned 3 things.
- Be creative: Things will break and delays will happen.
- Experimentation is key: Quickly, cheaply and easily test as many ideas as you can.
- Replay what works: When you find what engage users, press replay over and over again.
If you are looking for a place to start optimizing your OTT operations, steal this formula.
The truth is you do not have to be smart. You just have to test a lot of ideas.
But you don’t have to do this on your own. Connect with us for instant access to a team of curious professionals with years of good and bad ideas in launching and managing a video streaming service. (It’s no commitment and we’ll never share your information with anyone).
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Fill out our contact form (takes 60s)
